Banking & Finance
A bank depends on core systems that handle transactions at volume, on branches and ATMs spread across a territory, and on contact centers where callers are verified and disclosure rules apply. Cleo System modernizes the core banking and data platforms underneath, monitors the ATM and branch estate, and equips contact centers with voice security and agent tools.
Capabilities
Core Banking Modernization
Migration of core banking architecture and SAP implementations, with cloud-native databases designed for high transaction volumes.
Data Warehousing & Data Quality
Data warehousing, cloud data integration and AI-assisted data cleansing that finds duplicate records across separate data lakes.
ATM Security Monitoring
Sensors on ATM cabins that log door access and vibration and help detect skimming and tampering devices.
ATM and Branch Environmental Monitoring
Monitoring of ATM cabin temperature and backup battery voltage, with climate and lighting management in branches.
Back-Office Compliance Software
Corporate Legal Automation Software and the Centralized Human Resources Portal, with workflows for employee background screening.
Voice Biometric Verification
Checks a caller's identity against their enrolled voice during a call, as an alternative to knowledge-based security questions.
Synthetic Voice & Deepfake Detection
A separate check on live calls that looks for AI-generated or cloned voices, asking whether the voice is human rather than who the caller is.
Agent Assistance
A Unified Agent Desktop that transcribes the call, retrieves the policy and procedure documents that apply, and prompts agents on required disclosures.
Compliance Query and Document Search
Plain-language queries over call and compliance records, and retrieval-augmented search across regulatory documents, to support checks on telephone interactions.
AI Model Work
In banking, Cleo System's model work includes transaction fraud alert clustering, which groups related transaction alerts into cases so that investigators review connected activity rather than isolated flags.
Ready to Define Innovation?
Tell us about your core systems, branch network and contact centers, and we will talk through where Cleo System fits.
Talk to Us